We know that all of our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.
Director of Operations
Michelle is our Ginga Ninja, our Director of Operations, which is basically a fancy way to explain what she does; keeps us all in line! Michelle has been working alongside Dr. Gregg for nearly 11 years, so she knows what it takes to run the show in “Braceland.” Michelle is the proud Mom of two boys, which have given her all the proper training to become the “Mom” of the office. When Michelle isn’t hard at work determining what else can make the practice and team grow, she’s hunting down those of us who forgot to clock in and making sure we’re not eating all the snacks for the upcoming braces off party. It’s a tough job, but someone has to keep the troops rallied!
When you step into Braceland, the first face you’ll spot is Amanda, our New Guest Specialist, and one of our scheduling coordinators. She’s easy to spot because she will pop up out of nowhere and squeal happy greetings your way. Amanda has seven kiddos at home, which means her eyes are always on the move, and if you sneak in without a greeting from her, she’ll hunt you down to make sure you get one, and possibly even a hug. Amanda also handles most of the marketing at the office, so those Facebook posts of our smiling patients and cute raffle baskets you see sitting around are all her fine handiwork.
Cayse (pronounced K-sea, duh) is our Guest Specialist and one of our scheduling coordinators. Not only does she make sure you or your child is scheduled for your next visit, but she also makes sure that all of us know exactly where we need to be, and when! Cayse is famous for coining awesome catchphrases and making what we think is the best creamed chicken on the planet. With her heart of gold, she will make sure that you receive the sweetest goodbye when you’re leaving the office, as well as a freshly baked cookie!
If you ever want to talk to someone about your bill or insurance, you’re going to want to chat with Tammy, and not just because she’s our Financial Coordinator. Tammy’s office is always filled with the light smell of lavender or sandalwood, thanks to the essential oils she diffuses. Stepping into her office is like walking into a cloud of calm, and Tammy is the Queen of the Clouds. Tammy brings a wonderful blend of insight to our team, along with a sense of humor that will split you in two. Don’t let her peacefulness fool you though! She’s got the best dance moves of anyone on our team.
Hayley is one of our treatment coordinators, and primarily sees our observation patients, the ones who aren’t quite ready for braces yet. Hayley thinks she’s a wizard and belongs at Hogwarts, but is unfortunately trapped in a world of muggles. When your child is hanging out in Hayley’s room, you’ll end up talking about things 12-year-olds enjoy, because that’s how old we think she is. She’ll make sure your child is scheduled for their appointments and will dance and cheer when it’s finally time for them to get their braces!
If you want to talk to a pretty, pretty princess, then you’ll want to hang out with our other treatment coordinator, Eileen. Eileen spends her time with our new patients and helps Dr. Gregg determine what treatment is best for you or your children. She is as sweet as a pineapple, crown included. You’ll really get her excited if you start talking about motorcycles and 90’s rock bands. She’ll be so excited that she’ll pull out her air guitar and crowd surf through the office. If you pull out a picture of a Yorkie, she’ll scream with delight and possibly even cry with happiness.
Carol is the only person in our office who will tell Dr. Gregg exactly what to do, or if he’s being crazy. This is because Carol is the Slayer of Dragons, but she also kind of likes dragons and wants to be their mother, so it puts her in a bit of a bind. Carol is our Clinical Coordinator, and lives by the term “Slay all Day.” When you first meet her, you may think she really could slay dragons, but after spending two minutes with her, you realize she’s a big ol’ pile of goo and just likes to give hugs. Carol makes us all laugh, even when she isn’t trying to, and can usually be found playing pranks on her team or scaring people.
Did you hear that person rapping when you walked in? You probably thought it was Drake, but it was actually Raven, one of our clinical assistants. Raven works in our in-house lab to make sure appliances and retainers are all accounted for, and spends time rapping and putting braces on in our treatment area. Raven dabs all day, no really, ALL DAY, and she’s really good at crying when she sees spiders or bugs that don’t belong inside. If you leave without having witnessed Raven do something dramatically funny, you obviously went to the wrong office.
If you want your soul to just feel good, then you need to spend two seconds with Christen, one of our clinical assistants, probably the happiest person in the world. Your visit with Christen is similar to spending a day at the park, feeding swans while the sun beats down on your face. Christen is the office sunshine and the person who will celebrate nearly ANYTHING just because she loves spreading cheer. She’s the mom of two adorable little boys, and we think that she is a fairy of some sort because she’s always smiling.
Erin is the kind of person who will make your day phenomenal just by existing. Erin is the mom of two super cute kiddos, and she always has really off the wall, and hysterical stories to tell us involving her kids, especially her oldest daughter Finley. Erin is one of our clinical assistants and has been working with Dr. Gregg for five years. She has a ton of experience and will leave you in stitches with her funny one-liners by the time you leave the office. She’s also really good at tripping over nothing and has been known to fall UP the stairs on more than one occasion.
Jennifer is one of the new kids on the block, but you wouldn’t know that, because since day one she’s been an incredible clinical assistant! Jennifer recently got hitched, and added four stepchildren to her life, which means she’s great when it comes to seeing your children for their appointments! Jennifer will make your visit fantastical! We think she may be a Disney Princess because she’s got a twinkle in her eye, and long beautiful hair that kind of reminds us of Rapunzel. Even if she isn’t really a princess, she’ll make sure your time with us is reminiscent of a day at Disney.
Brittnay has a ton of orthodontic experience, which makes her an excellent clinical assistant! When you have a visit with us and are seeing Brittnay, she’ll find any excuse imaginable to pop you with confetti poppers. Brittnay likes to celebrate our patients’ successes, birthdays, and anniversaries, so don’t be surprised if you leave here with a balloon. You’ll probably get a card in the mail, too. Brittnay has two awesome kiddos, and because she’s a mom, she can multitask really well.
When we think of Hadley, we think of a beautiful, white dove, the symbol of peace, soaring through the sky. Hadley is one of our clinical assistants, and she’s in charge of ordering items and keeping orthodontic supplies stockpiled. Hadley has like one thousand nieces and nephews, which makes her a perfect person for kids to hang out with. She really likes it when people bring sweets to the office and will write her name in the frosting of donuts or cakes, to ensure she gets a piece. Hadley is getting married in 2019, and we’re pretty sure she will write her name in the frosting of her wedding cake, too.